Our Team
Our customers trust our expert advice
and guidance
We take this role seriously and strive to add value every step of the way to help them keep pace with our ever-changing industry and ensure their experience working with us is positive.
Our commitment to consistent, quality customer service is unwavering, and we have the systems and processes in place to back this up.
Design & Development Team
Keith Calder
Design & Development Manager
As TMAC’s Chief Product Development Officer, Keith Calder isn’t one to rest on his laurels. He loves the variety of challenges that come across his desk and coming up with new solutions for each one.
This innovative spirit and commitment to Australia’s energy industry was recently recognised when Keith received an Australia Day Medal for his dedication and pursuit of excellence for both the maintenance of electrical systems and staff development.
Keith has broad industry experience having worked for BHP, Queensland Rail and the Australian Navy designing complex electrical engineering systems for BHP and coordinated submarine electrical repairs and maintenance for the Navy.
As an integral member of TMAC’s design and development team and head of our Active Innovation Unit, Keith has completed the technical submissions for several tenders, undertaken electrical type testing of portable earthing devices and powerline connectors as well as mechanical type testing of TMAC tools and equipment and composite crossarms.
Keith holds a Diploma of Engineering in Electrical Systems.
Monique Reimer
2IC Sales Coordinator
Our 2IC Sales Coordinator, Monique plays a crucial role in ensuring our business runs smoothly. Starting with us in 2016 as an Administration Support, Monique’s role has now expanded to sales, quotes and purchasing.
Monique loves working with and learning from other members of our team who have extensive industry experience. In this way, she broadens her knowledge and understanding, which in turns helps her better support our customers.
Her favourite part of the role is the daily interaction with customers. She is committed to delivering efficient, responsive customer support as she knows this makes a significant difference – showing customers that there is a person behind the product or service request.
Monique works hard to understand what the customer needs, then ensures the right product is delivered as quickly as possible. She also understands the importance of regular, clear communication to our customers.
Monique has an extensive background in administration support for banking, superannuation and insurance. Her knowledge, efficiency and communication skills underpins the great reputation TMAC has developed for its customer service.